Shipping policy

Shipping Policy

Last Updated: [26-06-2026]

Thank you for shopping with Rapelle Perfumes. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons or promotional sales, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected orders or during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details. You can use the tracking number to monitor the status of your shipment.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Courier service delays
Incorrect or incomplete shipping addresses
Other unforeseen circumstances

Rapelle Perfumes is not responsible for delays caused by third-party courier partners once the order has been dispatched.

Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

If an incorrect address is provided, delivery delays or additional shipping charges may apply. Rapelle Perfumes is not responsible for orders delivered to an incorrectly entered address.

Failed Delivery Attempts

If delivery cannot be completed after multiple attempts by the courier due to customer unavailability or an incorrect address, the order may be returned to us. Any reshipping charges will be the responsibility of the customer.